OPEN 7 DAYS A WEEK FOR FRIDGE REPAIR

Samsung Refrigerator Repair
Yes, we fix the ice maker. Properly.

Samsung fridges are everywhere in Southwestern Ontario kitchens, and so are their two famous complaints: ice makers that freeze into a block, and coils that ice over behind the panel. We repair both for good β€” not the hairdryer-every-month version.

πŸ’΅ $35 off any completed repair β€” free service call included
Locally owned & operated
βœ“ Open 7 days a week
βœ“ No extra charge on weekends
βœ“ Free service call with repair
βœ“ 90-day repair warranty
Samsung refrigerator repair β€” stainless steel French-door refrigerator with a repair toolbox in a kitchen
⚑ Booked in under 60 secTell us the problem β€” we’ll call to confirm
⭐Locally owned
& operated
⚡Open 7 days
a week
🛡️90-day
warranty
📋Licensed
& insured
📍Local techs
5 counties
💵Free service call
with repair
WHY HOMEOWNERS CHOOSE US FOR FRIDGE REPAIR

Samsung fridge repair that ends the recurring problems

The Samsung ice maker issue is real, well-documented, and fixable. The freeze-up happens because mild air leaks and drainage quirks let moisture into the ice room, where it becomes a solid block. The lasting repair combines the updated parts with sealing the paths that let humid air in β€” do half the job and the problem returns in six weeks, which is why so many owners think it’s unfixable. It isn’t.

πŸ“… Open 7 days a week — no extra weekend charge
βœ“ Professional, vetted technicians
βœ“ Wide service area, 5 counties
βœ“ Stocked vans, most parts on hand
βœ“ Most major brands serviced
βœ“ Easy booking β€” call or online
βœ“ Free service call with repair
Book Online

Short on Time? Book Online, We’ll Call to Confirm.

The other signature pattern is Twin Cooling evaporator icing: the fridge section warms while a sheet of ice quietly builds behind the rear panel. Error codes like 22E and 21E (fan errors) usually accompany it. Again β€” component-level defrost repair, not a new fridge.

123
Step 1 of 3

Family Hub touchscreens, dispensers, inverter compressors and main boards round out the Samsung list, and our trucks stock the recurring parts. Standard terms: written quote first, free service call with completed repair, 90-day warranty, $35 coupon.

Or give us a quick call (519) 900-3010

Free Service Call with Repair

Go ahead with the repair and we waive the service call β€” no hidden fees, and no additional charges on weekends.

The codes and symptoms Samsung owners search at midnight

22E or 21E flashing: an evaporator fan blocked by ice or failed outright. Fridge warm but freezer fine: Twin Cooling defrost fault. Water pooling under the crisper drawers: the clogged drain that accompanies the icing pattern. Each of these has a specific, provable fix that we complete in one visit for most Kitchener-Waterloo and London households.

Modern kitchen range

Samsung fridge problems we fix

Ice maker frozen into a solid block

Samsung’s most famous fault. The lasting fix pairs updated components with sealing the moisture paths β€” we do the whole repair, which is why it holds.

Fridge warm, freezer cold (Twin Cooling)

Defrost failure icing the fridge-side evaporator. A heater, sensor or control fix, confirmed by what we find behind the panel.

22E / 21E error codes

Evaporator fan errors, usually ice-jammed. Clearing the ice without fixing the defrost fault is a six-week fix; we repair the cause.

Water under the crisper drawers

The drain clog that travels with Samsung’s icing pattern. We clear it and correct the freeze-up so it doesn’t refill.

Dispenser or touchscreen misbehaving

Door boards, dispenser motors and Family Hub screens fail independently of the cooling system β€” and are repairable independently too.

Loud fan noise that stops when the door opens

The evaporator fan striking frost β€” an early-stage version of the icing pattern. Catching it here is the inexpensive timeline.

Brands we repair

Factory-trained on every major fridge brand β€” electric and induction.

…and many others. Don’t see your brand? Just call β€” we likely service it.

Need a manual or model number? Samsung’s official site has them.

Our Samsung repair process

1
Diagnose on arrival

We test the burners, igniters, elements, sensors and oven section to confirm the exact cause.

2
Upfront quote

A clear, flat price before any work β€” you decide with no pressure.

3
Fixed fast

Most parts are on the van, so you’re back to cooking the same visit.

4
Backed 90 days

Parts and labour are warrantied for 90 days. We stand behind the work.

Samsung repair across Southwestern Ontario

We repair fridges throughout Woodstock, Ingersoll, Tillsonburg, Norwich, Kitchener, Waterloo, Cambridge, Ayr, Brantford, Paris, Stratford, St. Marys and London. A fridge combines a stovetop and an oven in one unit β€” if you have a separate cooktop or wall oven, we fix those too. Open 7 days a week, no extra charge on weekends.

πŸ“ž Call (519) 900-3010

Samsung Refrigerator repair FAQ

Can the Samsung ice maker actually be fixed permanently?

Yes β€” with the complete repair: updated parts plus sealing the air and moisture paths into the ice room. The reputation for being unfixable comes from partial repairs. Ours carries our standard 90-day warranty.

Why does my Samsung fridge warm up while the freezer stays cold?

Twin Cooling systems ice up the fridge-side evaporator when a defrost component fails. It’s one of the most common Samsung calls we take in Kitchener and London, and a routine one-visit fix.

Is it worth fixing, or should I just buy a different brand?

If the compressor is healthy β€” and on most Samsungs it is β€” the repair is a few hundred dollars against well over a thousand for replacement. We’ll tell you plainly if your unit is the exception.

Do you handle Samsung error codes over the phone?

We’ll interpret the code when you call so you know what you’re likely facing, then confirm on-site. It also means the tech usually arrives with the right part.

My Samsung is a Family Hub model. Does the screen complicate repair?

No β€” the refrigeration platform underneath is standard Samsung. Screen and connectivity faults are their own repairs, and the cooling repairs proceed the same way.

SERVICE AREA

Local techs across Southwestern Ontario

If you’re in any of these communities, you’re in our service area for fridge repair. Tap a city to see local details, or give us a call β€” we likely cover you even if you’re not listed.

Not sure? Call (519) 900-3010 — if you’re nearby, we likely cover you.

More Samsung and fridge help

Part of our Samsung appliance repair coverage. Any-brand fridge trouble lives on the refrigerator repair page, with city pages for Kitchener and London.

Posted on Google Google
SB Malhi profile picture
SB Malhi
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Excellent service. Technicians came in a timely manner. The price was more than fair and they included a warranty with their services. They were knowledgeable about appliances in general and offered cost efficient solutions.
Posted on Google Google
Adam Mahovlich profile picture
Adam Mahovlich
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Fast to respond and same day service.
Posted on Google Google
Justyn Reid profile picture
Justyn Reid
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great work!
Posted on Google Google
Charlene Lafond profile picture
Charlene Lafond
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional and fast serive.They came yesterday and today they install the part. Highly recommend 👌
Posted on Google Google
mana bray profile picture
mana bray
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
He was very nice and patient. Also did a great job. I recommend him to anyone looking for a great job👍👌
Posted on Google Google
King Boss profile picture
King Boss
9 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service. Excellent I love that recommended thank you, Sam.
Posted on Google Google
Tysa profile picture
Tysa
9 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Bad experience. Technical service was as expected because stove was fixed at the end. But the process was bad. Called to get updates and/follow up with when spare parts were coming in and when they will be back for installation. Got told on the phone that I "COMPLAIN TOO MUCH" . Inquiring about progress of repair is now labeled as complaining. Customer service 0/10. That was very rude and disappointing
Posted on Google Google
Rayed Qaqish profile picture
Rayed Qaqish
9 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nick and Sam were wonderful. They came by looked into the issue and fixed it faster than anticipated. They needed to order a part which was supposed to take 3 days to come in but were able to find a vendor and got the parts over night.
Posted on Google Google
Guaridan Properties profile picture
Guaridan Properties
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Sourced the problem on my fridge quickly and was able to fix onsite. Great service.
Posted on Google Google
Neil Mullins profile picture
Neil Mullins
11 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
All good nick was easy to deal with
Posted on Google Google
Daniel Booth profile picture
Daniel Booth
13 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Timely, professional and forward thinking! I appreciated his attention to this, especially on the weekend! Thank you!
Posted on Google Google
shelley moore profile picture
shelley moore
14 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Im very satisfied with this service, could have paid at keast $400 but they fixed my washer for a service call fee. $80. WILL USE AGAIN!
Posted on Google Google
Nicole Porter profile picture
Nicole Porter
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service! Needed a part and returned only a few hours later to get it done. Will definitely be using this service again in the future!!
Posted on Google Google
Trevor Watling profile picture
Trevor Watling
17 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
They did a great job fixing my washer, dryer, refrigerator, and stove. Very friendly and professional, and the price was reasonable. Everything is working properly now. Really happy with the service and would definitely recommend them!
Posted on Google Google
David Mitchell profile picture
David Mitchell
17 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Would use the company any time. Did great work, communication was great. Stood by quoted cost - no surprises.
Posted on Google Google
jeanette crossan profile picture
jeanette crossan
18 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
The guys came to fix the washer after they ordered the part. Were very friendly and efficient
Posted on Google Google
Mohamed Shoukri profile picture
Mohamed Shoukri
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Great service very helpful. They have part with them. They clean my dryer and very professional.
Posted on Google Google
Nathan Myers profile picture
Nathan Myers
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Arrived quick and replaced the pump in no time. Great service.
Posted on Google Google
Candace Aboussafy profile picture
Candace Aboussafy
21 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an issue with our built in microwave. They were friendly and got it fixed in a reasonable amount of time, despite having to get the part.
Posted on Google Google
Elizabeth Gomes profile picture
Elizabeth Gomes
28 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The father son team were very friendly and helpful. They explained what they were doing and what the dryer needed. Part was ordered and the machine was up and running in a couple days. Will use them again and reasonably priced.
Posted on Google Google
Justin O profile picture
Justin O
29 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fixed dryer quickly. Nice polite staff.
Posted on Google Google
Barb Betteridge profile picture
Barb Betteridge
32 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great job! Great price and cleaned up
Posted on Google Google
Jerome Strader profile picture
Jerome Strader
34 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Sam was great and very professional. Strong communication. Next day fix which included order parts for my dishwasher. Will use them again
Posted on Google Google
Ghasaq Al-Rubaie profile picture
Ghasaq Al-Rubaie
37 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Great service - they’re professional and communicate well. We had multiple problems with our dishwasher, they troubleshooted and kept us to date as to when parts come in and repairs can be made. Super appreciative of their time and help!
Posted on Google Google
Megan Virtue profile picture
Megan Virtue
38 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Amazing service! A job very well done!
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Book Samsung refrigerator repair

Kitchener-Waterloo, Cambridge, London and area. The permanent ice-maker fix, written quotes first, free service call with completed repair, 90-day warranty.