Samsung Appliance Repair

Ice maker included.

Ask any technician about Samsung French-door fridges and they’ll mention the ice maker before you finish the question. We repair those — and every other Samsung appliance — across London and Southwestern Ontario, 7 days a week at regular rates. Beyond fridges and laundry, we handle Samsung dishwasher drainage faults, Samsung stove and cooktop element failures, and Samsung microwave repairs for over-the-range models.

$35 off any completed repair — free service call included
 
Open 7 Days a Week $35 off any completed repair
Locally
Owned
Open
7 Days
Free Service Call
With Repair
90-Day
Warranty
Licensed
& Insured
Local
Service

Book Samsung Repair

Short on time? Book online and we’ll call to confirm your window. Tell us the Samsung model and the fault and the technician arrives with the likely part.

Free Service Call W/ Repair
Step 1 of 3
Or give us a quick call (519) 900-3010No payment until after the service call. Free with any completed repair.
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SB Malhi profile picture
SB Malhi
2 days ago
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+0
Excellent service. Technicians came in a timely manner. The price was more than fair and they included a warranty with their services. They were knowledgeable about appliances in general and offered cost efficient solutions.
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Adam Mahovlich profile picture
Adam Mahovlich
5 days ago
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+0
Fast to respond and same day service.
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Justyn Reid profile picture
Justyn Reid
5 days ago
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Great work!
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Charlene Lafond profile picture
Charlene Lafond
7 days ago
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Very professional and fast serive.They came yesterday and today they install the part. Highly recommend 👌
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mana bray profile picture
mana bray
7 days ago
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He was very nice and patient. Also did a great job. I recommend him to anyone looking for a great job👍👌
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King Boss profile picture
King Boss
11 days ago
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Great service. Excellent I love that recommended thank you, Sam.
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Tysa profile picture
Tysa
11 days ago
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Bad experience. Technical service was as expected because stove was fixed at the end. But the process was bad. Called to get updates and/follow up with when spare parts were coming in and when they will be back for installation. Got told on the phone that I "COMPLAIN TOO MUCH" . Inquiring about progress of repair is now labeled as complaining. Customer service 0/10. That was very rude and disappointing
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Rayed Qaqish profile picture
Rayed Qaqish
12 days ago
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Nick and Sam were wonderful. They came by looked into the issue and fixed it faster than anticipated. They needed to order a part which was supposed to take 3 days to come in but were able to find a vendor and got the parts over night.
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Guaridan Properties profile picture
Guaridan Properties
12 days ago
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Sourced the problem on my fridge quickly and was able to fix onsite. Great service.
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Neil Mullins profile picture
Neil Mullins
13 days ago
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All good nick was easy to deal with
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Daniel Booth profile picture
Daniel Booth
15 days ago
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Timely, professional and forward thinking! I appreciated his attention to this, especially on the weekend! Thank you!
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shelley moore profile picture
shelley moore
16 days ago
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Im very satisfied with this service, could have paid at keast $400 but they fixed my washer for a service call fee. $80. WILL USE AGAIN!
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Nicole Porter profile picture
Nicole Porter
17 days ago
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Great service! Needed a part and returned only a few hours later to get it done. Will definitely be using this service again in the future!!
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Trevor Watling profile picture
Trevor Watling
19 days ago
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+0
They did a great job fixing my washer, dryer, refrigerator, and stove. Very friendly and professional, and the price was reasonable. Everything is working properly now. Really happy with the service and would definitely recommend them!
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David Mitchell profile picture
David Mitchell
19 days ago
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Would use the company any time. Did great work, communication was great. Stood by quoted cost - no surprises.
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jeanette crossan profile picture
jeanette crossan
20 days ago
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+0
The guys came to fix the washer after they ordered the part. Were very friendly and efficient
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Mohamed Shoukri profile picture
Mohamed Shoukri
21 days ago
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+0
Great service very helpful. They have part with them. They clean my dryer and very professional.
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Nathan Myers profile picture
Nathan Myers
21 days ago
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+0
Arrived quick and replaced the pump in no time. Great service.
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Candace Aboussafy profile picture
Candace Aboussafy
23 days ago
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We had an issue with our built in microwave. They were friendly and got it fixed in a reasonable amount of time, despite having to get the part.
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Elizabeth Gomes profile picture
Elizabeth Gomes
30 days ago
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The father son team were very friendly and helpful. They explained what they were doing and what the dryer needed. Part was ordered and the machine was up and running in a couple days. Will use them again and reasonably priced.
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Justin O profile picture
Justin O
31 days ago
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Fixed dryer quickly. Nice polite staff.
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Barb Betteridge profile picture
Barb Betteridge
34 days ago
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Great job! Great price and cleaned up
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Jerome Strader profile picture
Jerome Strader
36 days ago
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Sam was great and very professional. Strong communication. Next day fix which included order parts for my dishwasher. Will use them again
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Ghasaq Al-Rubaie profile picture
Ghasaq Al-Rubaie
39 days ago
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+1
Great service - they’re professional and communicate well. We had multiple problems with our dishwasher, they troubleshooted and kept us to date as to when parts come in and repairs can be made. Super appreciative of their time and help!
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Megan Virtue profile picture
Megan Virtue
40 days ago
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+0
Amazing service! A job very well done!
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Free Service Call with Repair

Go ahead with the repair and we waive the service call — no hidden fees, and no additional charges on weekends.

A kitchen with Samsung appliances
$35 OFF
Any Completed Repair

Ongoing offer, no code needed. Applied to your invoice after the completed repair — on top of the free service call with repair.

Open 7 days a weekNo extra weekend charge

Every major brand, expertly repaired

Samsung is one of many. Whatever is in your kitchen or laundry room, a licensed technician can service it.

We also service Whirlpool, LG, GE, Maytag, Bosch, KitchenAid and many others — all major brands, 7 days a week.

How much does Samsung repair cost?

Upfront, honest pricing on every Samsung repair. We diagnose the fault and give you a clear estimate before any work begins — and the service call is free with the repair.

Free Service Call
With Completed Repair
Upfront Pricing
No Extra
Weekend Charges
90-Day Warranty

Samsung appliance repair: common issues we see

These are the faults we see most often on Samsung. Recognise yours? Mention it when you book and the van arrives loaded for it.

Ice Maker Freeze-Up on French-Door Models

The frozen-over Samsung ice maker is one of the most common complaints in the region. We correct the air leak and defrost-drain issues that cause it, not just chip out the ice.

Washer 4C, 5C and UE Codes

4C means a water-supply fault, 5C a drain problem and UE an unbalanced load or suspension wear. Samsung codes are precise, and we translate yours into an exact fix and price.

Twin-Cooling Evaporator Icing

A Samsung fridge running warm while the freezer stays cold usually has an iced fridge-side evaporator from a defrost failure. We repair the defrost circuit so the problem stays fixed.

Dryer HE Code and Heating Failures

Samsung dryers flag HE when the heating circuit fails, typically the element or thermostat set. We replace the failed part and verify exhaust airflow to protect the new one.

Local techs across Southwestern Ontario

We repair Samsung appliances across Oxford, Waterloo, Brant, Perth and Middlesex Counties. Open 7 days a week, no extra charge on weekends.

Middlesex CountyLondonThames Centre
Elgin CountySt. ThomasAylmer
Oxford CountyWoodstockIngersollTillsonburgNorwichZorraSouth-West OxfordBlandford-Blenheim
Waterloo RegionKitchenerWaterlooCambridgeAyrNorth Dumfries
Brant CountyBrantfordParisBrant County (rural)
Perth CountyStratfordSt. Marys

If you’re in any of these communities, you’re in our service area for Samsung repair. Tap a city to see local details, or give us a call — we likely cover you even if you’re not listed.

Dealing with a specific appliance? We have dedicated pages for Samsung refrigerators and Samsung washers.

Not sure? Call (519) 900-3010 — if you’re nearby, we likely cover you.

Not sure what’s wrong with your Samsung? We’ll diagnose it.

Call now or book online and a technician who knows Samsung will tell you exactly what it’ll take — no surprises, no pressure.

Open 7 daysNo extra weekend chargeFree service call with any completed repair

Samsung repair, from ice makers to error codes

Samsung appliances are packed with electronics, which makes them precise when healthy and puzzling when not. Our technicians carry the diagnostic experience to separate a genuine board failure from a sensor fault or a frosted-over ice room — a distinction that can save you hundreds. Every repair starts with a clear quote and ends with a 90-day warranty; weekends run at the same rate as weekdays.

Open 7 DaysIncluding weekends, regular rates
Free Service CallWith any completed repair
90-Day WarrantyParts and labour
Licensed & InsuredUniformed technicians
All Major BrandsCommon parts on the van
Truly Local5 counties, 25 years

Appliance Experts is locally owned and operated, and we’ve spent 25 years earning our neighbours’ trust one repair at a time. Every Samsung job is done by a real, experienced technician who respects your home and your time. We’re open 7 days a week, including weekends at our regular rates with no extra charges, and the service call is free whenever you go ahead with the repair.

Our Samsung repair process

Simple, transparent and hassle-free.

1

Book or call

Share the Samsung model and the issue. Takes under a minute.

2

We diagnose

A technician experienced with Samsung units inspects it and explains the fault in plain English.

3

Approve the quote

Clear pricing before any work begins. The service call itself is free with the repair.

4

Fixed & warrantied

Most Samsung repairs done on the spot, with 90 days on parts and labour.

Samsung repair FAQ

Straight answers on Samsung parts, warranty and coverage. Still unsure? Call (519) 900-3010.

Do you fix the well-known Samsung ice maker problem?

Yes, constantly. Freeze-up on French-door models is a documented fault with an established repair procedure, and we apply the full fix rather than a temporary defrost.

Can you service Samsung smart appliances?

Yes. We work on current SmartThings-connected Samsung models as well as older lines, across refrigeration, laundry and cooking.

Are Samsung parts hard to get?

No. Samsung parts distribution in Canada is strong, common components are often truck stock, and OEM specialty parts usually arrive within two to three business days.

What does the 5C code on my Samsung washer mean?

5C is a drain fault, most often a clogged drain pump filter or a failing pump. Stop the cycle, and we will confirm which it is and fix it in one visit in most cases.

What is your warranty on Samsung repairs?

All Samsung repairs include our 90-day parts and labour warranty, and the service call fee is waived with any completed repair.

How long do Samsung appliances last?

A well-maintained Samsung refrigerator typically lasts 10 to 15 years, while washers and dishwashers average about a decade. Timely repairs — especially for ice makers and drain pumps — are what push a Samsung appliance to the far end of that range.

Do you use genuine Samsung parts?

Yes. We source OEM Samsung parts through Canadian suppliers, confirm the exact part number against your model and serial tag, and back both parts and labour with a 90-day warranty on every completed repair.

Get your Samsung appliance fixed right

Licensed, insured, open 7 days a week, and backed by a 90-day warranty on every repair.

Open 7 DaysNo Extra Weekend Charge90-Day WarrantyFree Service Call With Completed Repair